Terms & Conditions

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You have the right to cancel your Order up to 72 hours ahead of your scheduled delivery time. If you exercise this right then you will receive a full refund of the cost of the Products ordered and the costs of delivery. If you opt to cancel your Order after this point, but before the delivery of Products, you will receive a refund of the cost of the Products ordered, but not for the costs of the scheduled delivery. 

Up to 14 days after receipt of Products, you have the right to return your items at your own cost, or by asking PLANTPOT to collect the Products delivered. We will then issue a refund of the cost of the Products delivered. If we collect the Products, you will, however, be subject to a collection charge unless the Products are faulty in any way.

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